About
Us - Quality
& Warranty
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Quality is the lifeblood
vein that runs throughout the Palgrave
Brown business philosophy, operating
at the more subtle levels of customer
care and the quantitative product assurances
and guarantees. It’s because the
long term success of the business trades
on a good reputation and satisfied customers,
every time.
Quality Assurance
ISO9001 – Palgrave
Brown holds this registration and
it is continuously monitored.
ISO9002 – all roof
truss sites hold this accreditation |
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KPI – The company measures and monitors its quality performance through a series
of Key Performance Indicators, covering accuracy, compliance and delivery, all
of which are regularly measured with those of the customers.
Collateral Warranty
All products are
fully guaranteed and a Collateral
Warranty can be provided, if
required.
Palgrave Brown's Professional
Indemnity insurance provides cover
to the value of £1 million.
To view a copy of our standard
warranty please click on the link
below.
• National Housing Federation Collateral
Warranty
Please
send your completed form by post to:P.A.
to the Managing Director Palgrave Brown
(UK) Ltd.
The Old Bank
Railway Road
Brinscall
Chorley
PR6 8RJ |
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